PRIVACY POLICY

Last Updated: November 11, 2025

onkaparacord operates this store and website, including all relevant information, content, features, tools, products, and services (collectively referred to as the “Services”), in order to provide customers with a personalized shopping experience. onkaparacord is supported by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit or use the Services, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, and sharing of your personal information, this Privacy Policy shall prevail.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree that your information will be collected, used, and shared as described herein.


Personal Information We Collect or Process

When we use the term “personal information”, we refer to information that identifies you or another person, or that can reasonably be linked to you or another person. Personal information does not include anonymous data that cannot reasonably identify you, or data that has been de-identified. Depending on how you interact with the Services, where you reside, and what applicable laws allow or require, we may collect or process the following categories of personal information, including inferences drawn from such data:

  • Contact information, such as your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, such as credit card, debit card, and financial account numbers, payment card details, financial account details, transaction information, payment method, payment confirmation, and other payment-related details.
  • Account information, such as username, password, security questions, preferences, and settings.
  • Transaction information, such as items added to your cart or wishlist, items purchased, returned, exchanged, or canceled, and your transaction history.
  • Communications with us, such as information you share when contacting our customer support team.
  • Device information, such as details about your device, browser, or network connection, IP address, and other unique identifiers.
  • Usage information, such as when and how you interact with or browse the Services.


Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, for example, when you create an account, visit or use the Services, contact us, or otherwise provide personal information to us.
  • Automatically through the Services, for example, through your device and via cookies or similar technologies when you use our products or visit our websites.
  • From service providers, for example, when they assist us in providing certain technologies or collect/process information on our behalf.
  • From business partners or other third parties.


How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • To Provide, Personalize, and Improve the Services:
    To fulfill our contract with you, process payments, ship orders, remember your preferences and interests, send account notifications, handle purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and offer personalized shopping experiences or product recommendations.
  • Marketing and Advertising:
    To send marketing, advertising, and promotional communications by email, text, or post, and to show you online advertisements for our products or services based on your past purchases, cart activity, or browsing behavior across our Services and other websites.
  • Security and Fraud Prevention:
    To verify your account, ensure secure payments and transactions, detect, investigate, or prevent possible fraud, illegal, or malicious activities, protect public safety, and maintain the security of our Services.
  • Customer Support and Communication:
    To provide customer service, respond quickly to your requests, and maintain our business relationship with you.
  • Legal Compliance:
    To comply with applicable laws or respond to lawful requests from law enforcement or government authorities, conduct investigations, participate in legal proceedings, manage disputes, and enforce our terms and policies.


How We Share Your Personal Information

We may share your personal information with third parties for legitimate purposes, including:

  • Service Providers:
    Third parties that provide services such as IT management, payment processing, data analytics, customer support, cloud storage, and shipping.
  • Business and Marketing Partners:
    For marketing and advertising purposes, including personalized online ads based on your activities across websites using Shopify and other advertising partners. Depending on your location, you may have the right to opt out of such targeted advertising.
  • With Your Consent:
    When you direct us to share information, or use integrations like social media widgets or third-party login tools.
  • Affiliates and Business Transfers:
    Within our corporate group or as part of a merger, acquisition, bankruptcy, or other business transaction.
  • Legal Obligations:
    To comply with legal processes, enforce our terms, or protect our rights, users, and the public.


Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services to deliver and improve them. Information you provide may be transferred to and shared with Shopify and third parties outside your country of residence for these purposes. Shopify may also use personal information from your interactions with our store, other merchants, and Shopify itself to power certain advanced features. In such cases, Shopify is responsible for processing your personal information and for responding to any rights requests related to that processing.

For more details, please see the Shopify Consumer Privacy Policy or use the Shopify Privacy Portal to exercise your rights.


Third-Party Websites and Links

Our Services may contain links to third-party websites or online platforms. If you follow these links, please review the respective privacy and security policies of those sites. We are not responsible for the accuracy, completeness, or reliability of any third-party content, nor do we endorse such sites unless expressly stated.


Children’s Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe your child has provided us with personal information, please contact us to request deletion. As of the effective date of this Privacy Policy, we are not aware of having “sold” or “shared” personal information of individuals under 16 years old as defined by applicable law.


Security and Retention

No security system is perfect, and we cannot guarantee “perfect security.” Please avoid sending sensitive or confidential information through unsecured channels.

We retain personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.


Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access / Right to Know
  • Right to Deletion
  • Right to Correction
  • Right to Data Portability
  • Right to Manage Communication Preferences

You may exercise these rights through the methods described in the Services or by contacting us using the information below.

For information on how Shopify uses your data and your rights, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising your privacy rights. We may request identity verification before processing your request.


Complaints

If you have any concerns or complaints about how we process your personal information, please contact us using the details below. Depending on your location, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.


International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

When transferring personal information outside the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by UK authorities.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the updated version on this website, revise the “Last Updated” date, and provide additional notice as required by law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at shopify@fourisfour.com.